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Frequently asked questions
Q. How long does the BEAUTYband® last?

A. The maximum effectiveness of the product is in the first 90 days.  While it does not expire, we recommend you utilize a new BEAUTYband® every 90 days.

Q. Do you ship internationally?

A. Not at this time.

Q. Does anyone else see the information that I provide to BEAUTYband®?

A. Only our partners (such as shipping entities like USPS and UPS) see your information.

Q. What is your return/exchange policy?

A. We want every customer to be thrilled with their new BEAUTYband® products. We have a 100% satisfaction guarantee. Therefore, if for any reason you are not happy with your BEAUTYband®, please contact us using the link in the footer and we will send you a new one. If you do not want to exchange the product, simply ship it back to us (return shipping is not included) and we will provide a full refund of your product price and taxes (shipping is not refundable).

Q. What if my product was damaged upon delivery?

A. Please contact us using the link in the footer and we will ship you a new one.

Q. I am experiencing technical difficulties, what should I do?

A. Please contact us using the link in the footer of the site. Our representatives will get back to you within the next business day.

Q. Where can I purchase BEAUTYband® products?

A. You can purchase them here at www.beautyband.com.

Q. Is it safe to use my credit card?

A. We provide every level of security on our website. Our site utilizes the most current PCI compliant technology to ensure complete confidence when shopping at www.beautyband.com. All credit card information is encrypted and information is verified through several security screens to ensure privacy. For further protection, all credit card information is processed through an automated system and is not available for view within our company database.

Q. When will I receive my order?

A. All BEAUTYband® orders are processed one business day after the order is placed, excluding Holidays and weekends. Depending upon where you live, your order will arrive within 7 to 10 business days.

Q. What if I would like to cancel an online order after it has been placed?

A. Please contact us using the link in the footer within 24 hours of your order. Once an order is shipped it cannot be cancelled.

Q: How often and for how long do I need to wear the BEAUTYband?

A: It is recommended to wear your BEAUTYband once per day for at least 15 and up to 20 minutes for optimum results. It’s not necessary to wear the band longer than 20 minutes per session.

Q. How long will it take until I see results from wearing the Beauty Band?

A. You will begin seeing results after the first few uses. Results we be more dramatic after 30 days.

Q. Is the Beauty Band uncomfortable to wear?

A. No, it feels like a gentle tightening.

Q: Can I wear the BEAUTYband while sleeping?

A: No, it is not recommended to sleep while wearing the BEAUTYband.

Q: Can I wear the BEAUTYband while bathing, taking a shower, or swimming?

A. You could wear your band while bathing, however is not advised to wear during a shower or while swimming since the band may become wet and slip, and not stay in the optimum position.

Q: Can I wear BEAUTYband while washing my face?

A: It is not recommended to wear the band while cleansing or washing your face since the band could become wet and slip, and not stay in the correct position.

Q: What is the best way to wear the BEAUTYband?

A: Please refer to the ‘How To” section and instructional videos on the website which fully describe how to wear and position the band.

Q: How do I clean the band?

A: The BEAUTYband can be washed with mild soap, rinsed and patted dry after wearing, and should be stored in a clean, dry location.